1.  Acceptance of Terms
The following are terms of a legal agreement between you and Facto Textile on its behalf. By accessing, browsing and/or using this site, you acknowledge that you have read, understood and agree to abide by and comply with all terms, conditions and notices contained in or referenced by these Terms and Conditions of Use. You further agree to be governed by any additional terms and conditions that may apply to you arising out your accessing, browsing and/or using of this site, whether contained on this site or in a separate agreement with Facto Textile. In the event of any conflict between these Terms and Conditions of Use and such additional terms and conditions, such additional terms and conditions shall govern to the extent of the conflict. Facto Textile reserves the right, in its discretion, to update or revise these Terms and Conditions of Use and to post such updated or revised Terms and Conditions of Use on this site. If you do not agree to these Terms and Conditions of Use, please do not use this site. Please check the Terms and Conditions of Use periodically for changes. Your continued use of this site following the posting of any changes to the Terms and Conditions of Use constitutes acceptance of those changes.

2.  Privacy
From time to time, you may be requested to provide Facto Textile with personal information. Such personal information is subject to Facto Textile's Privacy Policy. View the Facto Textile Privacy Policy.

3. Third Party Information and Links
This website may contain links to third-party websites ("Linked Sites") and may include information obtained from third parties ("Third-Party Content"). Such Linked Sites and Third-Party Content are not under the control of Facto Textile, and Facto Textile is not responsible for the content of any Linked Site or any Third-Party Content, including but not limited to the accuracy, copyright compliance, legality, decency, or any other aspect thereof.
Facto Textile is not responsible for any form of transmission received from any Linked Site, nor is it liable if any Linked Site becomes unavailable or fails to function properly. These links and third-party materials are provided solely for your convenience, and the inclusion of any link or Third-Party Content does not imply endorsement by Facto Textile or any association with the operators of those sites.
You are solely responsible for reviewing and complying with the privacy policies and terms of use posted on any Linked Site.
Any transactions conducted between you and third parties through this website or through Linked Sites—including but not limited to the delivery of goods and services, payments, warranties, or other terms and conditions—are strictly between you and the third party. Facto Textile shall not be held responsible or liable for any aspect of such transactions.

4. International Use
As this site may be accessed globally, if you choose to access this site from locations other than the United States, Canada or the United Kingdom, you do so on your own initiative and you are responsible for compliance with all applicable local use controls, laws and regulations, including those relating to the transmission of technical data exported from or imported to Canada or the country in which you reside. Notwithstanding the foregoing, Facto Textile makes no representation that materials on this site are appropriate or available for use in locations outside the United States, Canada or the United Kingdom, as applicable, and accessing them from territories where their contents are illegal is prohibited.

5. Colors
Colors are not guaranteed. Due to color variability in computer and device screens, we are not liable if the colors of the Product do not exactly match how they appear on our website. Color perception is highly sensitive and can vary depending on viewing conditions. Additionally, differences in fabric base (even between batches of the same fabric type), dye lots, and environmental factors during production may result in slight color variations from one production run to another. Such variations are considered a normal part of the custom printing process and do not constitute defects. We do not guarantee that colors will perfectly match between different orders, production batches, or fabric types. If precise color matching is critical to your project, we strongly recommend ordering a sample before placing a bulk or final order.

6.  Discontinued Product
We reserve the right to change and discontinue Product at any time without notice to you, and this may affect information saved in any sales through an online cart. We may substitute Product that has the functionality and performance of the Product ordered, but changes between what is shipped and what is described on the website are possible.

7. Not Responsible for Errors
(a) Our website may contain errors, may be missing information, or may not be current. We reserve the right to correct any errors or omissions, and to update information at any time without prior notice to you. Corrections or updates may occur after you have submitted an order from our website. In that event, we will attempt to contact you with the correct information before processing your order. If we are unable to contact you with the correct information, then you may return the item according to our return policy. If an item is listed on our website at an incorrect price or with incorrect information, then at our sole discretion we reserve the right: (1) to refuse orders for that item, (2) to contact you for instructions, or (3) cancel your order and inform you of the cancellation. We reserve the right to limit quantities, even after you have submitted an order from our website. We apologize for any inconvenience that this may cause you.

8.  Use of Information Provided by the User
8.1 User Ownership of Submitted Materials
You retain all rights, title, and interest in any content, designs, or materials that you submit to us (including but not limited to print files, patterns, logos, or photographs). Submitting such materials does not  transfer ownership or intellectual property rights to Facto Textile.

8.2 Limited Right to Display for Promotional Purposes
While you retain full ownership of all materials you submit, by submitting content to us, you grant Prinstitch a non-exclusive, royalty-free license to use select images of the finished products (such as photographs of printed fabrics or final garments) for marketing, promotional, and social media display purposes.
This usage will be limited to showcasing the quality of our printing or manufacturing capabilities and will not include your original design files or be resold or redistributed in any form.
If you prefer your work not to be shared for promotional purposes, please contact us and we will promptly honor your request.

8.3 Confidentiality and Data Protection
Your uploaded designs, patterns, and content are treated as confidential. We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

8.4 User Representations
By submitting content, you confirm that:
You own the rights to the materials, or have obtained proper authorization from the rights holder;
Your content does not infringe upon any intellectual property rights of third parties;
You agree to indemnify Prinstitch from any legal claims arising from infringement related to the content you submit.

9. Intellectual Property
(a) The content, text, organization, selection and arrangement of graphics, design, compilation, magnetic translation, digital conversion, and all other matters related to our website, including without limitation, the "look and feel" of our website, are protected under applicable copyrights, trademarks, and other proprietary rights and are our property, or are included with the permission of the owner, and are protected under copyright and trademark laws. You do not acquire ownership rights when viewing this website. All software used on this website is the property of Facto Textile or its software suppliers and is protected by China and international copyright laws.
(b) All logos, product names, page headers, custom graphics, button icons, trademarks, service marks, trade dress, and trade names displayed, cited or otherwise indicated on our website are trademarks of ours, our affiliates, or of other third parties. The copying, redistribution, use or publication of our marks or any third party marks is prohibited.

10. Comments
By submitting a review, testimonial, rating, comment, or any other form of feedback on this website (collectively, “User Reviews”), you grant Facto Textile a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable license to use, reproduce, publish, translate, distribute, and display such User Reviews in connection with our business operations—including but not limited to marketing, advertising, social media, customer communications, and other promotional materials.
You acknowledge and agree that:
Your review may be used publicly along with your first name, initials, country, or order type (e.g., “custom fabric order”);
Any photo submitted with your review may also be displayed on our website or social platforms;
Facto Textile is not obligated to use or respond to any review submitted.
You further represent and warrant that:
Your review is based on your genuine experience with our product or service;
You will not submit any content that is false, misleading, defamatory, obscene, abusive, offensive, or infringes on any third-party rights;
You grant us the right to edit, translate, or moderate your submission as necessary (e.g., for grammar, length, or clarity), while maintaining its original intent.
Facto Textile reserves the right to remove or refuse to post any User Review at its sole discretion.