PT1.  ---  Production Time
Sample orders finished in about 7 days, Bulk order finished in about 15 days.
PT2. ---  Delivery Info
Pls make sure the delivery address and Telephone No. is correct when you sign up on website.
PT3.  ---  Shipping Option
We use Express for sample and bulk shipping, like FedEx or TNT, usually it takes 3-5 days to most countries.
PT4.  ---  Tracking
The tracking will be offered as soon as the package sent out.
PT5.  ---  Urgent or Special needs
If you need something special or in a hurry, please let us know and I would be more than happy to accommodate you!
PT6.  ---  Tax and Duties
We always value low to help you avoid tax or save tax for sample and bulk order.
Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries, when it happens.

Custom Designs:
AI, TIF, PSD, JPG, PDF, etc are all accpetable for printing,
300 DPI is needed for best printing effect.
Make sure the file seamless and no flaws.
Make sure the file size is original and correct for printing.
Any files size requirements, pls mark as below.

Confidentiality Agreement : Never share or leak customer's designs, fabrics, even any related infos.

Custom Fabrics :
Our fabrics are all available for printing with low MOQ.
We can supply and print according to your fabric sample, upon your approval
Various fabric ranges are sellable.

Payment Policy:
Buyers can now make purchases with PayPal payment, Western Union, Credit Card or Debit Card
If you would like a printed receipt for your order, please let me know and I would be glad to include one in the shipment of your items.

Refund Policy:
It is our intention to display images and descriptions of designs as richly and accurately as possible, but we recognize that the online buyer is deprived of the tactile experience. If you don't adore your items, please contact me within 3 days of receipt. You will be refunded (minus shipping charges) via PayPal once the items in their original condition have been returned to me. All return shipping costs are the responsibility of the buyer.
In the event of any item being faulty, we will either refund or send a replacement.

Please note that cut lengths of fabrics and sewing trims cannot be returned or exchanged. Custom and bulk orders are not refundable unless faulty.

Feel free to convo us any time with questions, concerns, etc. we hope everyone to be as happy with designs as we !